A GoHeato technician on a routine service call.
Questions
Answers before you pick up the phone
The questions below cover most of what people ask before their first appointment. Anything else, call us directly.
Yes. Call any time for a no-heat or no-cool emergency. Regular hours are Monday to Friday 7am to 7pm and Saturday 8am to 4pm, with emergency calls covered outside those hours.
Same-day service is available for most repair calls when you reach us before early afternoon. Installations and estimates are usually scheduled within a few days.
Repair calls start with a flat diagnostic fee, quoted upfront, which is applied toward the repair if you move forward. Installation estimates are free.
Yes, financing is available on approved credit for installations, including furnaces, air conditioners, and ductless systems.
Technicians service and install all major residential heating and cooling brands, regardless of who installed the original system.
Repairs carry a 90-day workmanship guarantee. New installations carry the manufacturer's warranty, which we register on your behalf.
A maintenance plan covers seasonal tune-ups at a discounted rate, plus priority scheduling and a discount on repairs. It is optional, but it catches most small issues before they turn into a breakdown.
We serve homes and businesses across the metro area. Call or use the contact form with your address and we will confirm coverage.
A technician arrives in a marked vehicle, walks you through the diagnosis, and quotes a flat price before any repair work begins. Every visit ends with a written summary.
Most homes benefit from a full duct cleaning every three to five years, sooner if you have pets, allergies, or recently finished a renovation.
Most systems are compatible with major smart thermostat brands. We check compatibility before recommending or installing one.
Yes. Every technician is a licensed, insured, background-checked employee, not a subcontractor.